Privacy Policy
Effective January 1, 2026
Loma Linda Concrete, lomalindaconcrete.com, contact@lomalindaconcrete.com
What this policy covers
Loma Linda Concrete is a concrete contractor in Loma Linda, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to every page of our site, starting with the home page, and to the information you send us through our contact form, by phone or by email. You can read more about who we are on our About page.
Information you give us
When you fill out our estimate form, call us or email us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the property and a description of the job, like a cracked driveway or a new patio.
You may also send us photos of the area you want worked on. We only ask for what we need to understand the job, schedule a visit and get back to you.
Our contact form is run by an outside form service, so what you type into it is collected and stored by that service on our behalf before it reaches us.
Information collected automatically
Like most websites, ours collects some information on its own when you visit. This can include your browser type, the kind of device you're using, the pages you look at, how long you stay and the site that sent you to us.
We use basic analytics tools to see which pages people read and where they get stuck, so we can make the site more useful. These tools report on visits in general and aren't used to figure out who you are.
The site may also use cookies, which are small files your browser saves so a site can remember things between visits. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to answer your questions, set up an estimate, plan and schedule the work, send quotes and invoices, and follow up after the job is done.
We use the automatic information to keep the site running, fix problems and see which pages help homeowners find what they need.
We don't sell your personal information, and we don't share it with anyone for their own marketing.
Who we share it with
We share information only when it's needed to run the business or do your job. That includes the services that host our website, handle our contact form, run our analytics and help us with email and scheduling.
If your project needs a permit or an inspection, we may share job details such as the property address with the office that handles it. We may also share information if the law requires it or if it's needed to protect our customers, our crew or the business.
How long we keep it
We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep the business records we're required to keep.
If you asked for an estimate and didn't go ahead, we keep your details only as long as they're useful for following up, and then we delete them. Analytics information is kept in summary form and isn't tied to your name.
How we protect it
We use reasonable steps to keep your information safe, like limiting who on our team can see it and using services that protect the data they store.
No website or email system is completely secure, so please don't send us payment card numbers or other sensitive details through the contact form or by email.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.
Depending on where you live, including California, the law may give you more rights over your information. Whatever those rights are, we'll honor them, and we won't treat you differently for using them.
We may need to confirm who you are before we act on a request, so we don't hand someone else's information to the wrong person.
Children's privacy
Our site is meant for adults planning work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the way we work change. When we do, we'll post the new version on this page, and it takes effect once it's posted.
How to raise a privacy question or concern
If you have a question about this policy or want to make a request about your information, call Loma Linda Concrete at (909) 760-1346, email us or use the form on our Contact page.
Tell us what you're asking for and how to reach you. We reply within 1 business day and will let you know what we've done about your request.